If you make money using the phone, then your phone system needs to be a business enabler, not inhibiter.
Read more: Creating Better Customer Experiences One Call at a Time
SIP trunking has gone mainstream, and the business case for getting rid of T1 and PRI lines has never been stronger.
Business competition in today’s economy is fierce
Read more: 10 Ways Your Phone System Improves Your Customers’ Experience
Is your contact center ready for today’s demanding customers? Answer these seven questions and find out.
Read more: A Customer-Centric Contact Center: Rate Your Readiness
