Microsoft Teams Telephony

Fully Integrate Microsoft Teams With Your Existing Phone System


Use Your Office Phone Number With Microsoft Teams

Through the use of Microsoft Teams Direct Routing and a Ribbon Session Border Controller, Applicom can fully integrate Microsoft Teams with on-premises phone systems. Any phone system which supports SIP trunks can be integrated, including leading vendors such as Mitel, Cisco and Avaya.

Get more out of your existing Office 365 subscriptions and form the ultimate unified communications solution by integrating Microsoft Teams with your telephony infrastructure. There is no longer a need to treat Microsoft Teams as a separate system from your main phone system. This integration allows users to make and receive calls on Microsoft Teams using their same office landline number.



Quick and Seamless Deployment

No additional software needs to be installed on any user devices, allowing for a seamless roll-out to all on-premises and remote workers. Users get a dial pad feature in Microsoft Teams and can immediately start making and receiving calls using their office phone number.


Make Calls from Any Device with The Microsoft Teams App

The Microsoft Phone System license adds a dial pad to Microsoft Teams which users can use to make outbound calls. Inbound calls can be answered on any device, including the on-premises desk phone. Microsoft Teams displays a consolidated view of the call history.

  • Compatible with any PSTN trunk in the United Arab Emirates
  • Full support for interoperability between on-premises telephony equipment and Microsoft Teams
  • Supported on all mobile devices - users can user their office phone numbers from wherever they are
  • Simultaneous ring deskphone and Microsoft Teams app
  • Configure separate calling plans for different user groups (e.g. International Dialing or Local Only)
  • Supports all common PBX/Phone System vendors such as Mitel, Cisco and Avaya
  • Detailed call quality and performance dashboard allows IT to monitor the entire telephony deployment
  • Location based routing allows PSTN calls to be handled based on the regulatory environment