An Enterprise Grade Telephony Solution at Entry Price Point

Enable Seamless Teleworking With MiVoice Office 400 Platform & SMB Controller

The Mitel SMBC SMB Controller is a communication server loaded with Mitel MiVoice Office 400 application software.

This self-contained communication platform includes the hardware and software applications required to deliver voice, messaging, mobility, presence, conferencing, collaboration and applications, specially designed to meet the needs of  businesses from 5 to 200 users with users working on and off premises and on the move.

Built-in integration with Mitel Cloudlink enables powerful teleworking and mobility features extending the office voice network to teleworkers, and mobile users.

Work from Anywhere with Mobility Application

MiVoice Office Mobility Application MOMA. Mobile devices act as an extension of the office Telephone System. Works with WiFi and Cellular data connections without the need for VPN.

 

 

 

     MiVoice Office Mobile App Datasheet 

Work from Home with Softphones

 

MiVoice Office Web Application MOWA supports Softphones with presence and chat. Enable Teleworkers to make and receive calls using the office work number without the need for VPN connections.

 

 

      MiVoice Office Web Application Datasheet 

Contact Center

 

The Mitel 400 Call Center is preloaded on SMBC and  is designed to give your customers the freedom to interact with your business on their preferred device, using the media that works best for them whether it is voice, chat or email  while giving agents and supervisors the tools to optimize the customer experience. Agents can be located on or off premises.

      Contact Center Datasheet 

  • Unified Communications, Collaboration applications, and call centers are pre-installed and can be activated by licensing at any time, as required.
  • Support for analog, ISDN and SIP trunks
  • Simultaneous ring deskphone, softphone and mobility app
  • Up to 16 Voicemail channels and 1000 minutes Voicemail capacity
  • Up to 16 Call recording channels
  • Conference Bridge up to 10 conferences with 6 participants
  • Support for Mitel’s broad phone portfolio 6800/6900 SIP phones & analog phones